What happens during the free consultation?
+
The 30-minute consultation is relaxed and pressure-free. It's a chance for us to connect, for you to share a little about what's bringing you to therapy, and to get a sense of what working together might feel like. There's no obligation to book, and no pressure to share more than you're comfortable with.
How do virtual sessions work?
+
All sessions are held online through a secure, encrypted platform that meets Canadian privacy standards. Before your first session, you'll receive a link to join. All you need is a private space, a device with a camera and microphone, and a stable internet connection.
Do you offer direct billing?
+
Yes, I direct bill with most insurance companies. Please inform me during our consultation so we can double check your coverage. If direct billing is not available with your insurer, I will provide you with a receipt that you can submit to your insurance company for reimbursement.
Do you offer a sliding scale?
+
Yes. I believe access to mental health care shouldn't be determined by financial circumstances. A sliding scale means I offer reduced rates based on what you can genuinely afford. If cost is a concern, please mention it when you reach out and we can have an honest conversation about what's possible.
What if I'm not sure therapy is right for me?
+
That uncertainty is completely normal. You don't have to have it all figured out to reach out. The consultation is free and low-pressure, and you're never obligated to continue. Sometimes just talking to someone is the first step to knowing what you need.
What is your cancellation policy?
+
Please provide at least 24 hours notice if you need to cancel or reschedule a session. Late cancellations and no-shows may be subject to a fee. Life happens though. If something comes up, just let me know as soon as you can.
How long does therapy usually take?
+
There's no one-size-fits-all answer. Some people come for a focused period of 8 to 12 sessions around a specific challenge. Others find ongoing therapy valuable as a longer-term investment in their wellbeing. We'll regularly check in about how things are going and what feels right for you.
How do I know if a therapist is the right fit?
+
Trust your gut. A good therapeutic relationship should feel safe, non-judgmental, and genuine. Research shows that the relationship between therapist and client is one of the most important factors in positive outcomes, so finding someone you genuinely connect with matters.
What's the difference between a psychotherapist and a psychologist?
+
Psychologists in Ontario typically hold a PhD and can conduct psychological assessments and make diagnoses. Psychotherapists are regulated by the CRPO and specialize in talk therapy. If you're seeking therapy rather than assessment or diagnosis, a psychotherapist is a great fit.
Is everything I share confidential?
+
Yes. Confidentiality is a cornerstone of therapy. What you share stays between us, with a few exceptions required by law: if there is a risk of serious harm to yourself or others, or if there is a legal obligation to disclose. I'll always explain these limits clearly at the start of our work together.
Do I need a referral to book?
+
No referral needed. You can reach out directly to book your free consultation. No doctor's note required.
